Privacy Policy

This policy applies to visualversestudios.com and its localised pages. It does not replace the privacy policies of individual VisualVerse products such as Clemion, which are governed by their own websites and services.

VisualVerse Studios LTD ("VisualVerse Studios", "we", "us") is an independent software studio based in the United Kingdom. Our registered office is at Pollard Street East, Manchester M40 7FS, United Kingdom.

We create and publish software products and maintain this website to share information about our studio and our work.

For privacy questions about this website, contact us at info@vvstudios.co.uk.

This policy covers your use of the VisualVerse Studios website. It does not cover third-party websites, app stores, or product-specific services that operate under their own terms and privacy policies.

The VisualVerse Studios website is a marketing and information site. We do not currently operate user accounts, subscriptions, analytics, advertising, or newsletter sign-ups on this website.

In practice, this means we may handle:

• Information you submit through our contact form
• Information you choose to send us by email
• A language preference cookie
• Standard technical information processed by our hosting infrastructure

If you use our contact form, we receive the name, email address, and message you submit so we can respond to your enquiry. We do not store form submissions in a VisualVerse database.

If you email us directly at info@vvstudios.co.uk, we receive the information you choose to include in your message, such as your name, email address, and the content of your enquiry.

Contact form messages are delivered to our inbox by email. Our email provider may process and retain those messages as part of sending and receiving them.

When you visit the website, our hosting provider may process standard server log information such as your IP address, browser type, device information, referring page, and the date and time of your request. This is common infrastructure logging used to deliver the site securely and reliably.

When you first visit without a saved language preference, we may read your browser’s Accept-Language header to suggest an appropriate locale. We then store your selected language in a cookie so the site opens in the same language on future visits.

We use information for purposes such as:

• Operating, maintaining, and improving the website
• Remembering your language preference
• Receiving and responding to contact form submissions and other enquiries
• Protecting the website against misuse, abuse, or technical issues
• Complying with legal obligations where applicable

We do not use this website to sell your personal information, and we do not use analytics or advertising trackers on the site in its current form.

Where UK or European data protection law applies, we rely on the following bases:

• Legitimate interests: to run and protect the website, remember language settings, and respond to enquiries in a proportionate way
• Consent: if we introduce optional features that require it, such as non-essential cookies or marketing communications
• Legal obligation: where we must keep or disclose information to comply with law

We use one functional cookie on this website. The cookie name is vvs-locale. It stores your selected language for up to one year so pages open in the same locale on future visits.

We do not currently use analytics, advertising, or social media tracking cookies on this website. If that changes, we will update this policy and, where required, ask for consent before using non-essential cookies.

The website is built with Next.js and is intended to be hosted on a modern cloud platform. Our hosting provider may process server logs and security data on our behalf to deliver the site.

We use Resend to deliver contact form messages by email to info@vvstudios.co.uk. Resend processes the information needed to send that email on our behalf.

We use Next.js font optimisation to serve the Inter typeface from our own site. In normal operation this does not load fonts from a third-party CDN in the visitor’s browser.

Social media icons may appear in the footer, but external social profile links are not currently configured. If we enable them later, following those links will take you to third-party services with their own privacy policies.

We do not sell personal information. We may share information only where necessary, including:

• With service providers that help us host and operate the website
• If required by law, regulation, court order, or lawful request
• When reasonably necessary to protect VisualVerse Studios, the people who use our website, or other people from harm, fraud, misuse, or security threats

VisualVerse Studios is based in the United Kingdom. If you visit our website from another country, your information may be processed in the UK or in countries where the companies that help us operate our website and services are based.

When data protection law requires it, we use appropriate safeguards to protect personal information transferred internationally.

We keep personal information only for as long as we reasonably need it for the purpose it was collected.

Language preference cookies may be stored for up to one year unless the visitor removes them sooner.

Email enquiries may be kept for as long as reasonably necessary to respond, follow up, and maintain appropriate business records.

Server and security logs are retained according to our operational needs and the retention settings of the providers that support the website.

We use reasonable technical and organisational measures to protect the information we handle. No website or online service can guarantee complete security, but we take sensible steps to reduce the risk of unauthorised access, loss, misuse, or disclosure.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to data portability where applicable.

To exercise these rights, contact us at info@vvstudios.co.uk. We may need to verify your request before responding.

The VisualVerse Studios website is not directed at children, and we do not knowingly collect personal information from children through this site.

This website may link to external sites or mention VisualVerse products. Those products may have their own websites, app stores, accounts, and privacy policies.

For example, Clemion is a VisualVerse product with its own legal documents on its own website. Using Clemion is governed by Clemion’s own policies, not by this website privacy policy.

If you follow a link to a third-party website, that site’s privacy policy applies to your use of it.

We may update this policy from time to time, for example if we add new website features or change how data is handled. When we do, we will update the “Last updated” date at the top of this page.

For privacy questions about this website, email info@vvstudios.co.uk.

VisualVerse Studios LTD

Pollard Street East

Manchester M40 7FS

United Kingdom

If you have a concern about how we handle personal information, contact us first and we will try to resolve it.

If you are in the UK, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.